Good Solutions

What We Do

From flexible pay-as-you-go services to affordable fixed price contracts, if you've got between 5 and 300 staff we can provide your IT support.
We can be your complete IT help desk or just provide some extra support for your IT manager

- our expert team can build a service that suits your exact needs and budget. 

We know that when an IT related issue arise in your business such as a server down, your workstation not connecting to the server or problems printing can grind your business to a halt. UK-Solution offer a range of Outsourced IT Support services and contracts to fulfil IT requirements and keep your head above water. Our IT support contracts will provide a peace of mind for your business and for you to feel comfortable your systems are in good hands.

 

Our approach to IT Support

All of our contracts include a free onsite IT infrastructure audit. Here our qualified engineers will audit and document:

1. Your network infrastructure. Including all equipment such as firewall, switches and routers
2. Server equipment. We will document the models and serials to provide quick support in the unlikely case of a failure.
3. Provide a network diagram of your IT infrastructure.
4. Document information of any business applications or databases you use.
5. Check your current Anti-Virus and Spyware solutions to make sure they are working as expected.

UK-Solution feel that it is necessary to have as much documentation and information of your IT infrastructure to provide faster and proactive IT support to your business.

 

 

Our customers benefit from:

  • IT Support from a local London based company, not an overseas call-centre

  • Dedicated local IT Support technicians who know your business

  • Direct IT Support number and emergency mobile for urgent out of hours problems

  • Pro-active remote IT Support of your Microsoft or Apple Mac server and all pc's/macs on your network

  • Continuous, priority based, IT support via phone, email, remote desktop, or site visit.